We're here to help
Learn with Folionet’s social media, read our FAQs, or contact us if you need more assistance.
Read our frequent questions to learn about the app, investments, and more.
If you need more assistance, you can contact us at email@example.com or via instagram.
This item is hidden to make the accordion look like it’s closed by default. See Custom CSS.
What is Folionet?
Folionet is a leading trading platform (securities trading) in Latin America, offered with no minimums required. Available to U.S. and international customers. Folionet has a mobile app for Apple and Android devices (phones and tablets). In addition, Folionet offers margin accounts for experienced investors, with one of the most competitive rates in the sector.
An important feature of Folionet is the possibility for international customers to open accounts on the trading platform. It gives investors access, specifically in Latin America, to open a brokerage account in the US, and have access to one of the world’s largest capital markets in the palm of their hands. The account opening process requires the client to complete a record with their personal information and an investment profile.
How Folionet Makes money?
Folionet’s main income is received from cash balances and debit balances. Cash balances are funds not invested in the account and debit balances are funds we provide to clients for margin operations. Also, for clients seeking personalized service and advice, Folionet Private Wealth Management offers estate management services, and therefore charges commissions and fees for those transactions (for more information visit https://folionet.com/)
In addition, another income comes from the payment of the markets for the flow of trades that are made in the app. Also, every executed trade has a $0.98 transaction fee.
See Folionet Rates for additional information.
What institutions regulate Folionet?
Folionet is a service mark by Folionet Private Wealth Management, which is a registered and regulated broker of FINRA and SEC in the United States and is registered in the SIPC. Because Folionet is a mark and is in the United States, it is bound by the same entities that regulate Folionet Private Wealth Management. This means that both Folionet Private Wealth Management and Folionet clients have investment and capital security.
If you would like more information, we attach the links of our regulatory entities.
Folionet offers two types of accounts, each designed to suit your investment needs. Both of them allow you to trade with only a $0.98 processing fee.
Margin Accounts (Standard)
Investing on margin means that you are borrowing money from Folionet to buy stocks. This lets you invest more money (your own money plus borrowed money) for greater potential of gains or losses. It also gives you flexibility with your cash: If you see an opportunity in the market and you want to invest more, you can invest right away without needing to make a deposit from your bank.
When you open a Folionet margin account, you will receive extra buying power. This represents the money that you can borrow from us to invest.
What are the risks of margin?
With margin investing, the returns on any stocks bought on margin directly affect your account value, whatever they are positive or negative. If the stock loses value, the losses will be deducted from your account value – not the funds you borrowed – so it is possible for margin to increase your losses. The risks are resumed as follows:
- Interest Rates: they may vary in time (can go up or down). In case of a rise, the cost of the loan may go up in price.
- Stock Movement: if the shares in your portfolio substantially decrease in value, an alert can be triggered representing a margin call. You may need to sell positions to reduce the loan value.
What are the requirements to use margin in your account?
Federal regulators require that you have $2,000 in your account and a suitable investment profile to use margin. Suitability is determined by asking you a few questions about your experience, risk profile, among others.
You can enable margin by contacting our support team firstname.lastname@example.org
How do I pay for margin?
Your interest is calculated daily on your end of day margin used. The daily interest rate is 13.50% divided by 360.
For example, if you use $1,000 of margin, we will calculate the daily interest as follows:
- 1000*13.50%/360= $0.375 per day.
We will accumulate interests every day and charge your account every 30 days at the end of the billing cycle.
How do I know when I am using margin?
You will start using margin once the cash in your account has been fully invested. This means that if you have upgraded to a margin account and you have cash in your account, you will not start using margin right away.
For example, suppose that you have $2,500 in your account – $2,000 in stocks and $500 cash. If you buy an additional $1,000 of XYZ stock, you will use your $500 in remaining cash and the remaining $500 would be on margin.
Once you buy your first shares on margin, we will update your account display to show the amount of margin you are using. You will see a negative amount in the cash field. This will represent the borrowed amount.
How do I stop using margin?
There are two ways to stop using margin:
- First, you can deposit money into your account to reduce the margin you are borrowing. Using the previous example, you could stop using margin by depositing $500 in the account.
- Second, you can sell shares to reduce the amount of money you are borrowing. Using the previous example, you could sell $500 worth of shares and apply the cash to reduce your margin to zero. You can sell any position in your account since margin is a feature for your entire account.
Cash Accounts (Basic)
When you open a Folionet cash account, you will be able to place trades for only a $0.98 processing fee. You will not have access to the funds instantly when selling. Due to US regulation, funds will become available to use again after 48 business hours.
To open your Folionet account you will have to complete the following steps:
- Submit an application in your Folionet App.
- You will receive an email in 24 hours either confirming your application’s been approved or asking for more information.
- You are ready to deposit funds and start trading with Folionet.
Folionet requests personal information, including financial and tax identification information, in order to comply with U.S government laws and FINRA rules.
At Folionet you can invest in over 10,000 stocks, including most U.S equities and exchange traded funds (ETFs) listed on U.S exchanges. Begin with as low as $5 through fractional shares.
Folionet currently supports the following assets:
- U.S Exchange-Listed Stocks and ETFs.
- ADRs for over 650 Globally Listed Companies.
- Fractional Shares
- Selected OTC Equities
- Preferred Stocks
- Low-priced Stocks
A low-priced stock or a Penny stock, refers to a stock issued by a company that is valued at less than $5 per share and trades in an OTC market except Nasdaq.
We at Folionet have restricted the purchase of shares with a value of less than or equal to $5 and those considered as Penny stocks. This is a security measure on customer investment due to the excessive risk that is often incurred when buying Penny Stocks.
To apply for a Folionet account, you will need to meet the following requirements
- Be 18 years or older.
- Have a valid ID documentation.
- Have a bank account.
Laws and regulations, administered by the OFAC sanctions list and the FAFT-Identified Jurisdictions with AML/CFT Deficiencies list impose restrictions on the account opening for individuals and entities located in sanctioned jurisdictions, including Cuba, Panama, Iran, Syria, North Korea, and the Crimea region of Ukraine.
Folionet App is currently available on iOS and Android.
Folionet is available for iPhone and iPad on the App Store. We support all iOS devices running iOS 11 and newer.
Folionet is available for Android on the Google play Store. We support all Android devices running 6.0 Marshmallow and newer.